You will be responsible for managing the membership inbox, actioning any urgent points in a timely and efficient manner, liaising with internal and external stakeholders, so strong communication and people skills are key for this role. In this role you will create and maintain accurate membership records, ensuring all files are kept up to date, creating new accounts, updating information and liaising with members to gain further information. Analytical skills are also key in this role as you will be required to analyse information and produce concise reports and management information around the membership and associates. You will assist the Membership Secretary with projects which will help improve the membership database, you will also assist on the creation of presentations ensuring that you are up to date on industry news.