Operations Manager

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Operations Manager

Job Type

Permanent

Industry

Property

Location

SW London

Salary

£65-75k

Qualifications

N/A

Skills

Solid Ops/Office Management experience is a MUST!

Are you a confident and collaborative operations expert who loves making things run smoothly—and making workplaces feel great to be in?

Our client a Family Office that specialise in Property Investment, are looking for a confident, capable and forward-thinking Operations Manager to lead the operational heartbeat of this professional organisation. This role offers breadth, autonomy, and purpose: you’ll oversee HR, compliance, office management, executive support, internal communications and culture—driving performance, cohesion and wellbeing across the team.

This is a hands-on, high-trust role suited to someone who genuinely cares about creating a cohesive, high-performing team. If you’re ready to shape the culture, streamline systems and support people at all levels—this could be the perfect fit.

This is more than an operations role—it’s about shaping culture, championing team success, and keeping everything (and everyone) moving forward.

Responsibilities

What You’ll Do • Oversee daily operations, office resources, budgets and process improvements • Maintain a well-organised and collaborative working environment across departments • Lead and support HR processes, including recruitment, onboarding, development, appraisals and employee wellbeing • Act as the GDPR Officer and ensure compliance with policies, health & safety and corporate governance • Provide board reports, coordinate executive meetings and ensure company records are up to date • Organise staff communications and lead company events and social programmes • Collaborate with the IT Manager to shape and communicate an ICT strategy • Line manage the Operations Assistant to help them thrive and grow

Requirements

You’ll Bring • Minimum 5 years’ experience in operational leadership • Strong understand of HR polices is extremely advantageous • Strong people management, coaching and stakeholder engagement skills • Excellent working knowledge of Office 365 and organisational compliance • Proactive, highly organised approach with an eye for detail and service excellence • Calm under pressure, emotionally intelligent and a positive collaborator • High level of discretion, credibility and integrity