You will also assist the residential team with routine tasks, including but not limited to: • Inputting leases on to the system for all new lets and renewals. – • Drafting and sending out tenancy documents. • Managing the tenancy credit referencing process. • Managing the residential welcome processes, including but not limited to welcome packs, meeting tenants to provide introductions, deposit administration, utilities mgmt etc. • Managing the residential exit processes, including but not limited to post tenancy checks, organising cleaning and inventories, using deposit breakdowns and administration etc. • Liaising with tenants, letting agents and other third parties • Managing vacant unit post and associated utility changes. • Ensuring property and compliance data is kept up to date on central systems including customer details, lease information, suppliers and contractors, in accordance with Data Protection guidelines. • Managing the key process and access cards for agents, customers, and contractors. • Assisting the team with collection of arrears and account queries as required. - General data entry including uploading commercial valuations / ERV’s onto the database. • Organising meetings, including arranging refreshments, managing ICT requirements etc. – • Setting agendas and attending relevant meetings to take minutes and drive actions. • Manage and update processes where required to ensure they are up to date, correct, fit for purpose, and compliant according to best practice and legislation. • Daily administration tasks for the wider property team; fielding calls, diary management, filing, data entry, mail merges, photocopying, scanning, binding, laminating, mailings/posting etc